Cross Cultural Awareness Training

TRAINING, TRANSCULTURAL KNOWLEDGE AND REFUGEE AWARENESS SERVICES
Staff at the MRC deliver a range of services for migrants. Some of these include settlement services for the Department of Immigration and Citizenship under the Integrated Humanitarian Settlement Strategy. The main purpose of this service is to help humanitarian entrants to resettle and rebuild their lives in Australia in a way which enables them to become participating members of the Australian community.

WHAT DO WE OFFER?

Tailored sessions (duration, content, style) that explain two important elements of the refugee experience:

• Communicating across cultures
• Torture and trauma issues

PURPOSE
The MRC offers your organisation information, training, advocacy and consultancy services to increase your awareness of, and capacity to respond to, the settlement needs of humanitarian entrants in the northern Tasmanian community.

WHAT MIGHT YOU LEARN ABOUT IN ONE OF OUR SESSIONS?

• Pre-migration experiences (eg. refugee camps, war, dislocation)
• Issues affecting settlement (eg. grief over irreplaceable losses)
• The psychological impact of the refugee experience
• Transcultural issues (eg. diversity within cultures)
• Building professional relationships (eg. interviewing, avoiding re-traumatisation, etc.)
• Cultural factors affecting communication
• Predictive factors for mental health
• Acculturative stress
• How to work with interpreters
• Adjustment disorders resulting from trauma and torture
• The refugee experience - a personal perspective
• Expectations of your role as a helping professional

WHERE ARE THESE SERVICES PROVIDED?

We can deliver sessions at the Migrant Resource Centre, or at your premises.

CONTACTS

Cultural Awareness Training: Teresa Markham
Ph: 6332 2241

Torture & Trauma Awareness Training: Susan Mudge
Ph: 6332 2242

Counsellor/Advocate (Phoenix Centre): Emilie Cortez McCall
Ph: 6331 3955